Data controller
The controller decides on the purposes and means of processing your personal data in accordance with the GDPR (EU Regulation 2016/679).
Scope of data processed
We process the following categories of data:
- → First and last name
- → E-mail address
- → Phone number
- → Company name, Tax ID (for B2B customers)
- → Delivery / invoice address
- → Content of correspondence and enquiries
- → IP address, browser data (cookies)
Purposes of processing
Handling enquiries
Responding to messages from the contact form, as well as by phone and e-mail.
Order fulfilment
Accepting and fulfilling wholesale and retail orders.
Invoicing
Accounting and tax documentation in accordance with the law.
First-party marketing
Information about our offer only with the recipient's consent.
Legal bases
- Art. 6(1)(b) GDPR — performance of a contract or steps prior to entering into it
- Art. 6(1)(c) GDPR — legal obligations (invoices, accounting)
- Art. 6(1)(f) GDPR — legitimate interest (first-party marketing, pursuing claims)
- Art. 6(1)(a) GDPR — your consent (e.g. newsletter)
Data recipients
Your data may be shared with:
- → The accounting office that keeps our books
- → Courier companies handling deliveries
- → IT service providers (hosting, e-mail, software)
- → Public authorities on the basis of applicable law
Data is not transferred outside the European Economic Area.
Retention period
Business partner data
For the duration of cooperation + 6 years (limitation of claims)
Accounting data
In accordance with the Accounting Act
Enquiries without an order
Until consent is withdrawn or for 12 months
Your rights
Access
You can obtain a copy of your personal data
Rectification
Correction of inaccurate or incomplete data
Erasure
The right to be forgotten (with legal exceptions)
Restriction
Suspension of processing in specific cases
Objection
Objection to processing based on legitimate interest
Portability
Transfer of data to another controller
Complaint to the supervisory authority: you have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.
Contact regarding your data
For matters concerning the processing of personal data, please contact the controller: